What does the course involve?
The objective of this course is to train Medical Aestheticians the protocol of good customer service by focusing on key areas that will enhance the aesthetician’s credibility and business success.
What will I be learning?
You will be learning how to improve your interpersonal, communication, and listening skills, resulting in improved client and clinician communication. Improved customer service in a relationship business always leads to increased client retention, resulting in increased revenue and referrals. The financial benefits to you are increased job security, increased income, and respect from your peers and employer.
For more information on the course schedule, please click the timetable.